ITIL Strategic Leader Certificate
The ITIL 4 Strategic Leader certification is designed for IT and business professionals who want to lead digital and IT strategy at an enterprise level. With this certification, you'll gain a deep understanding of digital business strategy, IT strategy alignment and continual improvement.
To earn the ITIL 4 Strategic Leader certification, you must complete three required courses: ITIL 4 Foundation (14 hours), ITIL Strategist: Direct, Plan & Improve (21 hours), and ITIL Leader: Digital & IT Strategy (21 hours). These courses cover service management principles, strategic planning, digital transformation, and more.
Achieve your professional goals with the ITIL 4 Strategic Leader certification. Learn more about this program and how it can unlock your leadership potential.
Courses Required
1) ITIL 4 Foundation
ITIL 4 Foundation is an entry-level certification course that introduces the latest version of the ITIL framework. The course covers IT service management concepts and terminology, key principles and practices, and the ITIL service value system. Participants will gain an understanding of how to use the ITIL framework to enhance business outcomes and improve IT service management. Upon completion of the course, participants will be equipped with the knowledge and skills to sit for the ITIL 4 Foundation certification exam.
2) ITIL Strategist: Direct, Plan & Improve
The ITIL Strategist: Direct, Plan & Improve course provides IT professionals with the knowledge and skills needed to drive organizational change and improve IT service delivery. This course focuses on the principles of organizational change management, risk management, and measurement and reporting. Participants will learn how to use ITIL best practices to direct and plan organizational change initiatives, as well as how to use data and metrics to drive continuous improvement. This course is ideal for IT professionals who are looking to improve their strategic planning and change management skills.
3) ITIL Leader: Digital & IT Strategy
The ITIL Specialist - Digital and IT Strategy course equips IT professionals with the knowledge and skills to develop and implement effective digital and IT strategies. Participants will learn how to align their organization's digital and IT initiatives with its overall business objectives, leverage emerging technologies, and respond to the changing demands of the market. The course covers topics such as digital disruption, enterprise architecture, business relationship management, and service management.