Washington University in St. Louis

ITIL045: ITIL Leader - Digital and IT Strategy ($1,495)

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Course summary:

The ITIL Specialist - Digital and IT Strategy course equips IT professionals with the knowledge and skills to develop and implement effective digital and IT strategies. Participants will learn how to align their organization's digital and IT initiatives with its overall business objectives, leverage emerging technologies, and respond to the changing demands of the market. The 21 hour course covers topics such as digital disruption, enterprise architecture, business relationship management, and service management.

This course is ideal for IT professionals, business leaders, and anyone interested in developing their understanding of digital and IT strategy. By taking this course, participants will gain a comprehensive understanding of how digital and IT strategies can drive business success and growth. With the skills and knowledge gained from this course, participants will be able to create and implement effective digital and IT strategies that align with their organization's overall business goals and objectives.

Course outline:
  • Introduction to digital and IT strategy
  • The digital enterprise and its implications
  • The role of IT in business strategy
  • Aligning IT strategy with business goals
  • The digital transformation journey
  • ITIL in the digital age
  • Digital service management
  • Managing digital disruption and innovation
  • Governance, risk and compliance in the digital world
  • Agile, DevOps and continuous delivery in a digital context
  • Building a digital-ready culture
  • Implementing digital and IT strategy
Learner outcomes:
  • Develop a comprehensive understanding of the digital and IT strategy concepts and principles
  • Gain practical knowledge and skills to develop, implement and manage digital and IT strategies that align with organizational goals and objectives
  • Understand the role of digital and IT strategy in achieving successful business outcomes and how it can create value for the organization
  • Learn how to apply frameworks and tools to analyze current and potential digital and IT strategy options
  • Develop expertise in risk management and mitigation strategies to ensure the successful implementation of digital and IT strategies
  • Learn how to manage the lifecycle of digital and IT strategies, from planning and development to execution and continuous improvement
  • Gain insight into emerging trends and technologies in the digital and IT strategy landscape and their impact on organizations
  • Acquire the skills and knowledge needed to prepare for the ITIL Specialist - Digital and IT Strategy certification exam.
Applies toward the following certificates:
  • ITIL Strategic Leader
  • ITIL Master
ITIL Master-3
Virtual Classroom
Day & Time:
Tuesday & Thursday
April 30, 2024 to May 9, 2024
4:00PM to 7:30PM
Enrollment Deadline:
April 23, 2024
Course Fee(s):

Enrollment Deadline is Tuesday, April 23, 2024, at 5:00 PM CST. Beyond this date, please call 314-935-4444 to register.


A full refund will be given when a registrant cancels more than five (5) business days prior to the start of the class. Cancellations received within 5 business days of the start of the class and no-shows will be billed in full. Another person may be substituted at any time at no additional charge.
A request to transfer a class to a future date can only occur if the request is more than 5 business days prior to the start of class.  Otherwise, the request will be considered a cancellation and the policy will apply.

Thank you for your interest! Currently, we don't have any additional sessions with availability. However, we're committed to offering ongoing learning opportunities and are working to add more sessions in the future. We appreciate your interest and look forward to the opportunity to support your professional growth soon.

  • ITIL04 - ITIL 4 Foundation
Have questions?
Contact us if you would like to speak with a program director or visit our Frequently Asked Questions page.