Meet Your Leadership Instructors
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Carolyn Eaton
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Carolyn Eaton holds a degree from Southern Illinois University and brings over 20 years of expertise in business systems and process optimization. Formerly the Director of Process Optimization at Schnuck Markets, Inc., she led multi-million dollar projects that significantly improved operational efficiencies and financial analytics. Currently, as the Owner of Dx Dynamics, she consults on organizational development and process improvements, leveraging her strategic vision to deliver exceptional results.
💡 Fun Fact: Carolyn volunteers at the Humane Society of Missouri and is an award winning mentor at the Girl Scout Council of Greater St. Louis.
JD Frailey
JD Frailey brings a wealth of experience in leadership and professional development, having served as a Director at AT&T. He is an esteemed instructor at the Technology & Leadership Center, where he focuses on empowering others through leadership. JD is known for his ability to inspire teams, helping individuals realize their potential and achieve exceptional outcomes. His career is marked by a commitment to fostering growth and guiding teams to success.
💡 Fun Fact: JD is a passionate car enthusiast and hates hazelnut flavored coffee.
Ladan Kamfar
Ladan Kamfar is a visionary technology and business leader with over 18 years of experience in leading highly effective teams and driving innovation. Currently, she serves as a Senior Account Executive at Amazon Web Services (AWS), specializing in manufacturing and automotive sectors. Ladan has a rich background in cloud strategy, digital transformation, process modeling, and organizational change management. She also teaches leadership and business process modeling courses at Washington University in St. Louis and is a passionate advocate for women and youth in technology.
💡 Fun Fact: Ladan founded the St. Louis Women in Tech Exchange, a community dedicated to empowering women in technology.
Debra Lassman
Debra is a Certified Microsoft Office Master Trainer and a DDI Certified Trainer with over 30 years of experience in teaching and working with Microsoft Office applications. She owns and operates Office Productivity Training, LLC, where she provides both in-person and virtual training for businesses. Debra specializes in helping individuals and organizations work smarter by mastering tools like Microsoft Word, Excel, Power Query, Power BI, PowerPoint, Outlook, Teams, Access, and Adobe Acrobat.
💡 Fun Fact: Debra is actively involved in her community, volunteering at St. Vincent DePaul and serving on the Cathedral School Board.
Natália Litoldo
Natália is an accomplished leader in learning and development with a Master's degree in Learning Design & Technologies. She brings over a decade of experience in sales, leadership, and talent development across diverse industries, including Tech (SaaS) and Retail. As the Global Partner Enablement Leader at Qlik, Natália excels in creating and managing impactful learning programs that drive organizational change and boost revenue.
💡 Fun Fact: Natália is an active volunteer, serving as a mentor with Big Brothers Big Sisters and previously as a Wish Ambassador with the Make-A-Wish Foundation.
Gretchen Pettet
Gretchen is a leadership consultant and coach specializing in talent and organizational development. She holds an MBA from Fontbonne University and an MA in Human Resource Development from Webster University. Known for her energetic and creative approach, Gretchen helps individuals and organizations achieve their goals through coaching, training, and strategic planning. She excels in employee engagement, culture, and performance management, creating impactful learning experiences and fostering collaboration.
💡 Fun Fact: Gretchen is also a City Council Member in Washington, MO, where she contributes to local government with a focus on accountability and transparency.
Testimonials
"I love the breakdown of the course. There was strategies that I could apply as soon as tomorrow with presenting to my stakeholders." MGT624 Communication: Connect Through Conversations - Instructor Gretchen Pettet
"I love the interaction and the role playing was so helpful. I'm able to openly speak without judgement." MGT644 Strengthening Your Partnerships - Instructor Debra Lassman
“Ladan is simply THE best!” MGT620 Writing, Speaking and Presenting with Confidence - Instructor Ladan Kamfar