Washington University in St. Louis
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Back to Technical Leadership Certificate

MGT664: Delegation: Engage and Empower People

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Course summary:

Every leader wants that “dream team” of happy, highly capable individuals who can achieve goals. Delegating work enables leaders to build team capacity and achieve results. So why aren’t they delegating more, and more often?

Course experience:

This course sets out to help leaders shift their mindset about what they can delegate and feel more comfortable and confident doing so. Learners dig into their workload to identify tasks they’d never consider delegating. They use methods for matching people to tasks they’re both motivated and capable of doing. And, they practice the delegation conversation they’ll have to ensure success.

Who should take this course?
Technical professionals wishing to earn Washington University's Technical Leadership Certificate. This course is designed to teach participants ways to increase their effectiveness with teams, in meetings and in individual discussion with peers, managers, vendors and customers.
 

Course outline:

  • Delegation: Why you should be doing it more
  • Share work to empower
  • Leveraging your people
  • Making the match
  • The delegation conversation
  • Delegation gone wrong
  • Think BIG

Learning outcomes:

  • Use a tool to help them decide how to best leverage their people
  • Make a commitment to find out more information about their team members to leverage them fully
  • Discuss delegation as a way of both developing people and challenging them to do more
  • Consider the capability and motivation of the people they have available before matching a person with the task they want to delegate
  • Discuss with their peer coach ways to increase the capability or motivation of people who are not already capable or motivated
Type:
On Campus Classroom
 
Instructor:
J.D. Frailey
 
Day & Time:
Wednesday Dec 18, 2024
8:30 a.m. - 12:30 p.m.
 
Enrollment Deadline:
Dec 11, 2024
 
Location:
Lopata Hall 5th Floor
 
Course Fee(s):
$595
 
CEUs:
0.4
 
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Enrollment Deadline is Dec 11, 2024 at 5 PM CST. Beyond this date, please call 314-935-4444 to register.

CANCELLATION POLICY
A full refund will be given when a registrant cancels more than five (5) business days prior to the start of the class. Cancellations received within 5 business days of the start of the class and no-shows will be billed in full. Another person may be substituted at any time at no additional charge.
 
A request to transfer a class to a future date can only occur if the request is more than 5 business days prior to the start of class.  Otherwise, the request will be considered a cancellation and the policy will apply.
Type:
Virtual Classroom
 
Instructor:
Natalia Litoldo
 
Day & Time:
Monday | Apr 14, 2025
3:00 p.m. - 7:00 p.m.
 
Enrollment Deadline:
April 7, 2025
 
Location:
Zoom
 
Course Fee(s):
$595
 
CEUs:
0.4
 
add2cart
 

Enrollment Deadline is April 7, 2025 at 5 PM CST. Beyond this date, please call 314-935-4444 to register.

CANCELLATION POLICY
A full refund will be given when a registrant cancels more than five (5) business days prior to the start of the class. Cancellations received within 5 business days of the start of the class and no-shows will be billed in full. Another person may be substituted at any time at no additional charge.
 
A request to transfer a class to a future date can only occur if the request is more than 5 business days prior to the start of class.  Otherwise, the request will be considered a cancellation and the policy will apply.
Type:
On-Campus Classroom
 
Instructor:
J.D. Frailey
 
Day & Time:
Tuesday | June 10, 2025
1 - 5:00 p.m.
 
Enrollment Deadline:
June 3, 2025
 
Location:
511 Lopata Hall 
Danforth Campus
 
Course Fee(s):
$595
 
CEUs:
0.4
 
add2cart
 

Enrollment Deadline is June 3, 2025 at 5 PM CST. Beyond this date, please call 314-935-4444 to register.

CANCELLATION POLICY
A full refund will be given when a registrant cancels more than five (5) business days prior to the start of the class. Cancellations received within 5 business days of the start of the class and no-shows will be billed in full. Another person may be substituted at any time at no additional charge.
 
A request to transfer a class to a future date can only occur if the request is more than 5 business days prior to the start of class.  Otherwise, the request will be considered a cancellation and the policy will apply.
Type:
Virtual Classroom
 
Instructor:
Gretchen Pettet
 
Day & Time:
Thursday | Sept 25, 2025
4:00 p.m. - 8:00 p.m.
 
Enrollment Deadline:
Sept 18, 2025
 
Location:
Zoom
 
Course Fee(s):
$595
 
CEUs:
0.4
 
add2cart
 

Enrollment Deadline is Sept 18, 2025 at 5 PM CST. Beyond this date, please call 314-935-4444 to register.

CANCELLATION POLICY
A full refund will be given when a registrant cancels more than five (5) business days prior to the start of the class. Cancellations received within 5 business days of the start of the class and no-shows will be billed in full. Another person may be substituted at any time at no additional charge.
 
A request to transfer a class to a future date can only occur if the request is more than 5 business days prior to the start of class.  Otherwise, the request will be considered a cancellation and the policy will apply.
Type:
On Campus Classroom
 
Instructor:
J.D. Frailey
 
Day & Time:
Dec 17, 2025
8:30 a.m. - 12:30 p.m.
 
Enrollment Deadline:
Dec 10, 2025
 
Location:
Lopata Hall 5th Floor
 
Course Fee(s):
$595
 
CEUs:
0.4
 
add2cart
 

Enrollment Deadline is Dec 10, 2025 at 5 PM CST. Beyond this date, please call 314-935-4444 to register.

CANCELLATION POLICY
A full refund will be given when a registrant cancels more than five (5) business days prior to the start of the class. Cancellations received within 5 business days of the start of the class and no-shows will be billed in full. Another person may be substituted at any time at no additional charge.
 
A request to transfer a class to a future date can only occur if the request is more than 5 business days prior to the start of class.  Otherwise, the request will be considered a cancellation and the policy will apply.

Accrediting Associations:

Applies toward the following certificates:

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Have questions?
Contact us if you would like to speak with a program director or visit our Frequently Asked Questions page.

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"Engaging, entertaining, and informative." MGT664: Delegation: Engage and Empower People