Washington University in St. Louis

MGT644: Strengthening Your Partnerships

Course summary:

Partnerships, whether internal or external, are more important than ever in reaching organizational goals. Strong partnerships can mean achieving objectives, yet changing boundaries and responsibilities make it difficult to build and sustain partnerships.

Course experience:
This course focuses on six Checkpoints that help partners identify and focus on important issues and promote open communication. In addition, learners are also introduced to the Partnership Scorecard, a tool used to provide feedback and measure progress on key elements of the partnership. 
Who should take this course?
Technical professionals wishing to earn Washington University's Advanced Technical Leadership Certificate. This course is designed to teach participants ways to increase their effectiveness with teams, in meetings and in individual discussion with peers, managers, vendors and customers.

Course outline:

  • Defining Partnerships: Learners become familiar with and watch a video of two individuals talking about their partnership. The facilitator leads a discussion about the state of this partnership, and learners discuss attributes of successful partnerships they have had and share their experiences.
  • Understanding the Relationship: The facilitator introduces six Partnership Checkpoints—Outcomes, Benefits, Barriers, Approach, Support, Measurement. These critical areas provide a comprehensive framework for effective partnerships and provide a means for analyzing and strengthening them. Learners receive the Partnership Planner to use in their own partnerships.
  • Exploring Their Own Partnerships: Learners assess their own partnerships against the Checkpoints, using each other’s experience to obtain a group assessment and consider implications. The facilitator guides learners through a deeper study of the Checkpoints, revisiting the video partnership through a role-play activity to improve their understanding of each other’s perspectives of their partnership.
  • Challenges to Partnership Success: The facilitator guides a discussion about barriers learners have faced in their own partnerships or observed in others. The class identifies top barriers and, in small groups, begins to troubleshoot them.
  • Moving Forward in Partnerships: After discovering the importance of clear roles and responsibilities, learners share tools they have used to clarify and track roles and responsibilities. Learners consider the impact of communication methods on partnership success. They capture insights for their own partnership and discuss best practices at their tables. In pairs, they seek insights and suggestions about support.
  • Measuring Your Partnerships: Learners see the necessity of both quantitative and qualitative measures. Focusing on the qualitative, learners are introduced to the partnership scorecard and how, in the interest of strengthening the partnership, a scorecard can make a discussion more objective.
  • Action Planning for Strengthening Partnerships: Learners select categories for measuring their partnerships and discuss at their tables. Participants capture insights about scorecard categories, as well as quantitative measures, for their own partnership. A Checkpoint activity helps them decide their most critical next step. They conclude by declaring the actions they will take to strengthen their partnership.

Learning outcomes:

  • Effectively address poor performance in a firm, fair, and consistent manner
  • Minimize the impact of chronic performance problems on people, productivity, and profitability
  • Provide problem performers with a clear understanding of what they must do to improve and the consequences of failing to do so
  • Encourage people to take ownership of, and be accountable for, improving their work performance
Virtual Classroom
Day & Time:
Monday Aug 21, 2023
3 to 7:00 p.m.
Enrollment Deadline:
August 14, 2023
Course Fee(s):

Enrollment Deadline is August 14th, 2023 at 5 PM CST. Beyond this date, please call 314-935-4444 to register.

A full refund will be given when a registrant cancels more than five (5) business days prior to the start of the class. Cancellations received within 5 business days of the start of the class and no-shows will be billed in full. Another person may be substituted at any time at no additional charge.
A request to transfer a class to a future date can only occur if the request is more than 5 business days prior to the start of class.  Otherwise, the request will be considered a cancellation and the policy will apply.

Attention Boeing employees: The course section designated for Boeing is currently full. However, we invite you to register for any other available course section and still enjoy the same benefits, including all related discounts. Don't miss out on the opportunity to continue your professional development with us!

Accrediting Associations:

Applies toward the following certificates:

Advanced Technical Leadership Badge
Performance Management Badge
Have questions?
Contact us if you would like to speak with a program director or visit our Frequently Asked Questions page.
"I love the interaction and the role playing was so helpful. I'm able to openly speak without judgement and even when my work example doesn't always apply I'm always given suggestions how to apply the lesson." MGT644: Strengthening Your Partnerships