Washington University in St. Louis
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MGT641: Setting Goals and Reviewing Results

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Course summary:

People are more engaged and strive for better results when they feel ownership of their work process and outcomes. Unfortunately, leaders fail to engage and reinforce this sense of ownership during performance management discussions. 

Course experience:
This course will show the positive effect of shifting the traditional role of planner and evaluator from the leader, to a shared responsibility between leader and employee. This shift builds employee ownership and allows the leader to focus on coaching and developing throughout the performance cycle. Leaders will experience how to use effective (SMART) goals to help them, and their employees track progress and fairly evaluate outcomes. A well-written performance plan is also a powerful tool for leaders to use when determining where to focus their development and coaching discussions with their employees.
 
Who should take this course?
Technical professionals wishing to earn Washington University's Technical Leadership Certificate. This course is designed to teach participants ways to increase their effectiveness with teams, in meetings and in individual discussion with peers, managers, vendors and customers.
 

Course outline:

  • Shared Ownership: Learners share with a partner the insights they gained about themselves in their self-assessment—concerning performance management. Facilitator introduces a performance cycle, roles and responsibilities, and the recommended discussions throughout the performance cycle.
  • SMART Performance Goals: SMART goals are introduced. A video-based activity helps learners identifying what can go wrong when goals are not SMART, and how to avoid these situations. Leaders practice writing SMART goals; after a partner reviews and critiques the goals.
  • The Interaction EssentialsSM and Performance Discussions: The group discusses the importance of personal and practical needs when setting goals and reviewing results. Facilitator reviews the Interaction Essentials, followed by activity in which learners identify the Key Principles and Interaction Guidelines that are most helpful in each type of discussion. Discussion Planner and Discussion Outline are introduced.
  • Setting Goals Skill Practice: Facilitator explains the skill practice process with two roles—leader and direct report. A prepared skill practice is used by the learners to practice a challenging goal-setting discussion with a partner.
  • Gathering Data: Two types of performance data—behavioral and operational—is introduced. Facilitator reviews the STAR format as a way of collecting behavioral data. A case study is used for leaders to analyze performance data and track the progress of a direct report.
  • Reviewing Results Skill Practice: The case study continues via a positive model video of a leader using the Interaction Essentials and performance data—in a performance review discussion. Learners participate in a challenging reviewing results skill practice.
  • Resources: Leaders receive a Resource Kit for both them and their direct reports to use back on the job.

Learning outcomes:

  • Ensure direct reports take a more active role in managing their performance;
  • Manage performance on an ongoing basis while working within the organizations time parameters for goal setting and performance reviews; and,
  • Provide the ongoing coaching and feedback your direct reports need to achieve their goals; and, Increase your direct reports' confidence and commitment to their success. 
Type:
Virtual Classroom
 
Day & Time:
Thursday May 23, 2023
4 to 8:00 p.m.
 
Enrollment Deadline:
May 16, 2023
 
Location:
Zoom
 
Course Fee(s):
$595
 
CEUs:
0.4
 
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Enrollment Deadline is May 16, 2023 at 5 PM CST. Beyond this date, please call 314-935-4444 to register.

CANCELLATION POLICY
A full refund will be given when a registrant cancels more than five (5) business days prior to the start of the class. Cancellations received within 5 business days of the start of the class and no-shows will be billed in full. Another person may be substituted at any time at no additional charge.
 
A request to transfer a class to a future date can only occur if the request is more than 5 business days prior to the start of class.  Otherwise, the request will be considered a cancellation and the policy will apply.
Type:
On Campus Classroom
 
Day & Time:
Thursday May 25, 2023
3 to 7:00 p.m.
 
Enrollment Deadline:
May 18, 2023
 
Location:
Washington University
Lopata Hall, Room 511
 
Course Fee(s):
$595
 
CEUs:
0.4
 
add2cart-1
 

Enrollment Deadline is May 18th, 2023 at 5 PM CST. Beyond this date, please call 314-935-4444 to register.

CANCELLATION POLICY
A full refund will be given when a registrant cancels more than five (5) business days prior to the start of the class. Cancellations received within 5 business days of the start of the class and no-shows will be billed in full. Another person may be substituted at any time at no additional charge.
 
A request to transfer a class to a future date can only occur if the request is more than 5 business days prior to the start of class.  Otherwise, the request will be considered a cancellation and the policy will apply.
Type:
On Campus Classroom
 
Day & Time:
Wednesday October 25, 2023
8:30 a.m. to 12:30 p.m.
 
Enrollment Deadline:
October 18, 2023
 
Location:
Washington University
Lopata Hall, Room 511
 
Course Fee(s):
$595
 
CEUs:
0.4
 
add2cart-1
 

Enrollment Deadline is October 18, 2023 at 5 PM CST. Beyond this date, please call 314-935-4444 to register.

CANCELLATION POLICY
A full refund will be given when a registrant cancels more than five (5) business days prior to the start of the class. Cancellations received within 5 business days of the start of the class and no-shows will be billed in full. Another person may be substituted at any time at no additional charge.

A request to transfer a class to a future date can only occur if the request is more than 5 business days prior to the start of class.  Otherwise, the request will be considered a cancellation and the policy will apply.
Type:
Virtual Classroom
 
Day & Time:
Monday October 30, 2023
3 p.m. to 7 p.m.
 
Enrollment Deadline:
October 23, 2023
 
Location:
Zoom
 
Course Fee(s):
$595
 
CEUs:
0.4
 
add2cart-1
 

Enrollment Deadline is October 23th, 2023 at 5 PM CST. Beyond this date, please call 314-935-4444 to register.

CANCELLATION POLICY
A full refund will be given when a registrant cancels more than five (5) business days prior to the start of the class. Cancellations received within 5 business days of the start of the class and no-shows will be billed in full. Another person may be substituted at any time at no additional charge.
 
A request to transfer a class to a future date can only occur if the request is more than 5 business days prior to the start of class.  Otherwise, the request will be considered a cancellation and the policy will apply.

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Attention Boeing employees: The course section designated for Boeing is currently full. However, we invite you to register for any other available course section and still enjoy the same benefits, including all related discounts. Don't miss out on the opportunity to continue your professional development with us!

Accrediting Associations:

Applies toward the following certificates:

Technical Leadership Badge
Performance Management Certificate
Have questions?
Contact us if you would like to speak with a program director or visit our Frequently Asked Questions page for answers to common questions about our courses.
 
"Great for both leaders and direct reports!" MGT641: Setting Goals and Reviewing Results