OpEx 500: Health Care Operational Excellence Principles

This introductory course is designed to give participants an overview of operational excellence methods and tools. Specific focus is placed on the operational definition and history of operational excellence in healthcare. Participants will learn the fundamentals of operational excellence principles and how the organizational complexities, regulatory and economic framework, and nuances of healthcare impact the ability to apply them. Participants will explore health care and other examples of performance improvement and operational excellence efforts within different organizations and perspectives.

This course is an introduction to operational excellence. It’s ideal for the executive, frontline leader, physician, and novice lean practitioner. Rising stars working in a frontline position will benefit as the course will position them for growth.

Learn operational excellence from leading health care professionals, experts and executives. Participants will learn strategies and tools, but also get the chance to apply to real life scenarios. Participants  will learn the fundamentals of operational excellence principles and how the organizational complexities, regulatory and economic framework, and nuances of health care impact the ability to apply them. Participants will research and explore health care and other examples of performance improvement and operational excellence efforts within different organizations and from different stakeholder perspectives. The course is instructor led and virtual. Benefit from small interactive classes of students from diverse backgrounds.