Course Description

Circular logo with leadership development that delivers results in the center and the outer ring divided into five even sections labeled Achieve Results Through Others, Manage Performance, Engage Employees, Execute Strategy and Increase Productivity, and Communicate Effectively

Leaders can't take the same approach to managing different people.

A leadership style that motivates and inspires one individual may plunge another into poor performance. Adaptive Leadership will help leaders power-up the skills they are already using (Key Principles, Interaction Guidelines) to meet their team members' needs better and create better organizational results through people. Leaders learn to tailor their approach based on the team member’s motivations, personality tendencies, the organizational environment, and the situation.  

Course Outline

This course teaches leaders how to enhance the effectiveness of their interactions by adapting their approach to people based on what they want to discuss and how they think people will respond. By better meeting the needs of each, leaders create higher levels of engagement and organizational results. 

Do Your Discussions Get Results?: Learners watch a video of a leader who fails to take an adaptive approach with a team member. The group discusses the need to consider individual differences and adapt to those differences.

Adapting Your Approach: Learners are introduced to a method for adjusting their leadership approach. Working in teams, they determine which interaction process skills are most important for different types of discussions.

Getting Personal: Leaders review personal tendencies typically seen in the workplace and the opportunities/challenges those behaviors present. They become more adept at recognizing personal tendencies by watching video characters demonstrate them.

Planning Your Adaptive Leadership Strategy: Leaders are introduced to a robust job aid and discuss how to use this tool to achieve their objective for different types of discussions. Working in teams, learners plan a strategy for adapting their leadership approach that considers both the individual's and leader's tendencies.

Adaptive Leadership--Skill Practice: Learners review the video leader's completed Discussion Planner. They prepare and practice a real-life discussion in which they will adapt their leadership approach. Working in teams, learners provide advice on how a brand-new leader could adapt his or her leadership approach to making discussions more efficient. 

Learner Outcomes

At the end of this program, learners will be able to:  

  • Adapt the leadership approach they take in each situation to effectively achieve results through people
  • Maximize the effectiveness of their interactions by flexing interaction skills and other actions
  • Engage people by considering their tendencies and leveraging the opportunities they present
  • Identify the key factors that have the greatest impact on the success of their interactions


Learn about more leadership development topics here


It is suggested that participants complete Communicating for Leadership Success prior to taking this course. 


"Dynamic and engaging instructor."

Fall 2018 Participant

"I recommend this training because it helps me to determine the type of discussion and identify the personal tendencies."

Fall 2019 Participant

"The instructor was knowledgeable and very engaging." 

Fall 2018 Participant


Accrediting Associations

Applies Towards the Following Certificates


Enroll Now - Select a section to enroll in

Virtual: Instructor Led
3:00PM to 7:00PM
Nov 17, 2020
Schedule and Location
Contact Hours
Course Fee(s)
MGT633 non-credit $565.00
Section Notes

Enrollment Deadline is Tuesday, November 10, 2020 at 5 PM CST. Beyond this date, please call 314-935-4444 to register.

THIS IS A VIRTUAL COURSE--Attendee can participate from a location of their choosing. The live instructor teaches the course and provides the opportunity for remote attendees to participate in discusses and exercises with both in-person and remote attendees. Some courses involve hands-on activities and labs. These activities are performed via a secure cloud-accessible environment. Live online courses are through Zoom (or Webex); Video camera, microphone and speakers are necessary to participate in this class.


A full refund will be given when a registrant cancels more than five (5) business days prior to the start of the class. Cancellations received within 5 business days of the start of the class and no-shows will be billed in full. Another person may be substituted at any time at no additional charge. 

Accrediting Associations
Required fields are indicated by .